Terms & Conditions

Terms of Use for Record Coffee Roasters

By accessing or using www.recordcoffeeroasters.com.au (the "Website"), you agree to comply with the following terms, conditions, disclaimers, and limitations of liability ("Terms of Sale"). Record Coffee Roasters (“Record Coffee”, "we", "us") reserves the right to amend or update these Terms without prior notice. It is your responsibility to review them regularly.

Release & Indemnity

By using the Website, you agree to release Record Coffee Roasters from any and all claims arising from your use of our products, services, or website. You also agree to indemnify us from any claims made by third parties due to your actions or use of the Website.

Your Account

If you create an account with us, you agree to provide accurate, current information and to update it as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

We are not responsible for any damages arising from the use of compromised account credentials.

Customer Service

Upon placing an order, we will notify you by email of its status. If products are unavailable or delayed, we will contact you within one business day to inform you of the issue and discuss alternatives.

Cancellations by Record Coffee Roasters

We reserve the right to cancel orders, terminate accounts, or refuse service at our discretion. We are not liable for any damages arising from such cancellations or terminations.

Membership

Customers are limited to one active membership per person. Breaching this condition may result in cancellation of discounts, promotional benefits, or membership privileges. Memberships are non-transferable, and you are responsible for maintaining the accuracy of your account information.

Payment & Pricing

All prices displayed on the Website are in Australian Dollars (AUD$) and include GST unless otherwise stated. Prices are subject to change without notice.

Product Information & Availability

Prices, product details, and availability shown on the Website are subject to change. While we make every effort to ensure the accuracy of this information, we cannot guarantee it will always be free of errors.

Limitation of Liability

In connection with any products or services provided by Record Coffee Roasters, our liability, subject to any non-excludable guarantees implied by law, will be limited to:

  1. For goods: the replacement or repair of the goods, supply of equivalent goods, or payment of the cost of repairing or replacing the goods.
  2. For services: the re-supply of the services or payment of the cost to have the services re-supplied.

These Terms are governed by the laws of Western Australia. You submit to the exclusive jurisdiction of the courts of Western Australia and any courts that may hear appeals from those courts.

Disclaimer

While we strive for accuracy and currency, Record Coffee Roasters does not warrant the completeness or correctness of the information.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Subject to the section on "Limitation of Liability," Record Coffee Roasters will not be held liable for any direct, indirect, incidental, special, or consequential damages arising from the use of goods or services provided via the Website.

Privacy

Record Coffee Roasters values your privacy and protects your personal information in accordance with our Privacy Policy. Please refer to our Privacy Notice for more information.

Cancellations by You

If you need to cancel an order, please contact us immediately at hello@recordcoffeeroasters.com.au. Once payment has been processed, cancellation requests will be subject to our returns and exchange policy.

Placing Orders

Orders will only be processed once full payment has been received. Record Coffee is not liable for delays or cancellations of orders once they have been placed.

Copyright

All content, images, and materials found on the Website are the property of Record Coffee Roasters or relevant third parties and are protected by copyright law. You are authorized to use this material only for browsing the Website or purchasing our goods and services.